Terms of Service - Sound Wave

Agreement to Terms

Welcome to Sound Wave. These Terms of Service govern your use of our website and audio production services. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our services after changes are posted constitutes acceptance of the modified terms. We recommend reviewing this page periodically to stay informed of any updates.

Service Description

Audio Production Services

Sound Wave provides professional audio production services for arcade games, including custom music composition, sound effect creation, dynamic soundtrack systems, and retro chiptune production. Services are delivered based on project specifications agreed upon through our consultation process.

Website Information

Our website provides information about our services, portfolio examples, and contact methods. While we strive to maintain accurate and current information, we do not guarantee that all content is error-free or complete. Website content is for informational purposes and should not be considered as professional advice without direct consultation.

Service Availability

We make reasonable efforts to ensure our website is accessible at all times. However, we do not guarantee uninterrupted access and may temporarily suspend service for maintenance, updates, or technical issues. We are not liable for any inconvenience or loss resulting from service interruptions.

Acceptable Use Policy

When using our website and services, you agree to:

Permitted Uses

• Access services for legitimate business purposes
• Provide accurate information in inquiries
• Respect intellectual property rights
• Maintain confidentiality of any access credentials
• Comply with all applicable laws and regulations

Prohibited Activities

• Unauthorized system access or interference
• Transmitting malicious code or viruses
• Harvesting data through automated means
• Impersonating others or providing false information
• Using services for illegal purposes

Violation of these terms may result in: Immediate termination of service access, legal action if warranted, and cooperation with law enforcement authorities. We reserve the right to refuse service to anyone for any reason at any time.

Account and Access Terms

No Account Registration

Our public website does not require account registration for general browsing and information access. Service inquiries can be submitted through contact forms without creating an account. For ongoing projects, we may establish secure communication channels as needed.

Client Communications

When you engage our services, you may receive access to project-specific communication channels or file-sharing platforms. You are responsible for maintaining the confidentiality of any access credentials provided and for all activities conducted through your access.

Security Responsibilities

You agree to notify us immediately of any unauthorized access to or use of your communications with us. We are not liable for losses resulting from unauthorized use of your credentials, whether with or without your knowledge.

Service Availability and Modifications

Website Maintenance

We may temporarily suspend access to our website for scheduled maintenance, updates, or emergency repairs. We will make reasonable efforts to provide advance notice of planned maintenance but are not obligated to do so.

Service Portfolio Changes

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. Changes to our service offerings will not affect projects already in progress under existing agreements.

Pricing Adjustments

Service pricing may change over time. Any price changes will apply to new projects and will be communicated clearly before project commencement. Existing project pricing remains unchanged once agreed upon.

Geographic Availability

While we work with clients internationally, certain services may be limited based on geographic location, legal requirements, or technical constraints. We will communicate any limitations during the consultation process.

Intellectual Property Rights

Website Content

All content on this website, including text, graphics, logos, audio clips, and software, is the property of Sound Wave or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works from our website content without express written permission.

Custom Audio Productions

Intellectual property rights for custom audio productions are addressed in individual project agreements. Typically, clients receive usage licenses appropriate to their project needs while Sound Wave retains certain rights for portfolio display and future use of techniques developed.

Trademarks

The Sound Wave name, logo, and related marks are trademarks. You may not use these marks without prior written permission. All other trademarks appearing on the website are the property of their respective owners.

User-Submitted Content

When you submit information through our contact forms or communications, you grant us permission to use that information for the purpose of responding to your inquiry and providing requested services. We do not claim ownership of your project descriptions or business information.

Payment and Billing

Project Agreements

Specific payment terms, schedules, and amounts are established in individual project agreements. Website pricing represents typical project costs but may vary based on specific requirements and scope.

Payment Methods

We accept various payment methods as specified in project agreements. Payment terms typically include deposit requirements and milestone-based payments for larger projects.

Late Payments

Late payments may result in project delays and potential service suspension. We reserve the right to charge interest on overdue balances as permitted by law and specified in project agreements.

Refund Policy

Refund eligibility is determined on a case-by-case basis depending on project stage and work completed. Initial consultation fees are generally non-refundable. Specific refund terms are outlined in project agreements.

Disclaimers

Services Provided "As Is": Our services and website are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not guarantee that our services will meet your specific requirements or that they will be uninterrupted, timely, secure, or error-free.

Professional Results: While we apply professional expertise and industry best practices to all projects, we cannot guarantee specific outcomes or results. Audio production effectiveness depends on many factors including implementation, game design, and target audience preferences.

Third-Party Content: We may reference or link to third-party content for educational purposes. We do not endorse or guarantee the accuracy of third-party information and are not responsible for content on external websites.

Limitation of Liability

To the maximum extent permitted by law, Sound Wave shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use our services
• Unauthorized access to or alteration of your transmissions or data
• Third-party conduct or content on the service
• Any interruption or cessation of service

In no event shall our aggregate liability exceed the amount paid by you for the specific service giving rise to the claim during the twelve months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Sound Wave, its officers, employees, and contractors from any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of or in any way connected with your access to or use of our services, your violation of these terms, or your infringement of any intellectual property or other rights of any person or entity.

Governing Law and Disputes

Applicable Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Tennessee, United States, without regard to its conflict of law provisions.

Dispute Resolution

Any disputes arising from these terms or our services should first be addressed through good-faith negotiation. If resolution cannot be reached, disputes shall be resolved through binding arbitration in Nashville, Tennessee, except where prohibited by law.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. This waiver applies unless prohibited by applicable law.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these terms shall otherwise remain in full force and effect.

Contact Information

If you have questions about these Terms of Service, please contact us:

Sound Wave
8934 Audio Avenue
Music Quarter
Nashville, TN 37201
United States

Email: info@sou-nd-wave.com
Phone: +1 (615) 492-7863